Help and frequently asked questions

Only if you allow it. Every box has a privacy mode: Public (anyone can view and add items), View only (anyone can view, only you edit), or Private (visible only to you and people you invite). For collections, one setting covers every box at once.

No. TidyBox works right in the phone browser: point the camera at the label and the box page opens. Nothing to install - for you or for anyone who scans your boxes.

Take one photo of the contents - AI recognizes the items and turns them into a list. The list stays fully editable: rename items, change quantities, remove anything, or add items manually.

No account is needed to view or add items to public boxes. An account is only needed to own boxes and collections, or to accept an invitation with View or Edit rights.

For everyday use, simply print the labels yourself on sticker paper. For professional or high-wear use, you can order our professional laminated vinyl stickers that resist damage and wear.

Labels already created keep working and your inventory stays in place. Your account returns to Free limits when the paid plan ends. Business scan-page branding and paid-plan AI limits require an active subscription.

Open the box settings and download the same QR code as a PNG again - print it and stick it on. The link and the contents stay exactly the same.

Yes. Assign boxes to locations (garage, attic, storage unit), or even nest a box inside another box. Everything stays searchable from your dashboard.

Free includes 25 new smart labels per month with 10 AI recognitions per label. Pro gives you 50 labels per month with 20 recognitions each. Business includes 1,000 labels per month with 50 recognitions each; 100 of those labels can use your own sticker design at no extra cost. Unused monthly codes and sticker brandings do not carry over. Purchased code and branding packs never expire and are used after the corresponding monthly allowance.

The labels are ordinary QR codes, so any camera can scan them. Viewing and editing the contents needs an internet connection.

35 languages. The scan page adapts to the phone language; you can also choose a language yourself.

Yes. Download the item list of any box or a whole collection at any time, and export your QR codes as a ZIP or CSV file.

Yes. Business lets you manage up to 10 brands, each with its own logo, colours, text and Buy more link. Choose a brand for a collection or separate boxes. Brand changes update all linked scan pages. Of your 1,000 monthly labels, 100 can use your own sticker design at no extra cost. Monthly allowances do not carry over; purchased packs never expire. Existing sticker designs stay unchanged when reprinted. Generate separate box labels within your remaining label allowance. REST API and MCP for Claude, Codex and other AI assistants are available on Pro and Business.

A collection is a handy set of linked smart labels that work together. Claim any single code - and the whole collection is linked to your account at once. Items are searchable across every box in the set, so one search covers the entire room, household, or warehouse.

Labels already created keep working and your inventory stays in place. Your account returns to Free limits when the paid plan ends. Business scan-page branding and paid-plan AI limits require an active subscription.

No. The monthly allowance of new labels renews each month; unused labels and monthly sticker brandings do not carry over. This never expires or deletes QR codes you have already generated.

No. Purchased label and sticker-branding balances never expire. They are used only after the corresponding monthly allowance has been used.